1. Overview
Having trouble creating an account? This guide will help you register successfully with MindMap AI.
When registering, you'll need to provide a valid email address and create a secure password that meets our requirements (detailed in sections 3 and 4). We also offer Google Sign-Up as a quicker alternative.
Important: If you registered with Google Sign-Up, you must continue to use Google Sign-Up to access your account.
2. Common Validation Errors
You may encounter these validation messages during registration:
Validation Error
To register as a user, you need to accept the Terms and Conditions and Privacy Policy by clicking on the checkbox.
Validation Error
To register as a user, your password must contain at least one special character. To view more password requirements, go to Section 4.
3. Email Requirements
Your email must:
- Have valid email format
- Contain exactly one '@' symbol
- Not start or end with a period
- Not be a disposable email address
- Not use '+' aliases
- Not exceed maximum length
4. Password Requirements
Your password must:
- Be at least 8 characters long
- Not exceed 128 characters
- Contain at least one digit
- Contain at least one special character
- Not contain spaces
5. Common Registration Issues
Email Already in Use
Registration Error
If you see this error, you probably:
- Already have an account (try logging in)
- Registered using Google (use "Login with Google")
- Need to use a different email address
6. Email Verification
Verification Process
After registration, you'll receive a verification code by email.
- 1. Check your inbox for the verification code
- 2. Enter the code on the verification page
- 3. If needed, request a new code
7. Still Need Help?
If you're still experiencing issues, please contact our support team for assistance.