Terms & Conditions

This Terms of Service ("Terms") is made and entered into by and between you ("User") and 3axislabs Inc., a corporation duly incorporated under the laws of Delaware (referred to as "MindMap AI," "we," "us," or "our"). This Agreement governs your access to and use of MindMap AI, including all associated websites and services (collectively, the "Service"), available at https://mindmapai.app.

1. Acceptance of Terms

By using or accessing our Service, you agree to comply with and be legally bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you disagree with any part of these Terms, you may not access or use our Service.

2. Modifications to Terms and Service

2.1 Modifications to Terms

We reserve the right to modify these Terms at any time. The latest version will be indicated by an updated "Last Updated" date and will be effective immediately upon posting. For significant changes, we will notify you either by prominently posting within the Service or through a direct notification. Your continued use of the Service after changes become effective constitutes your acceptance of the new Terms.

2.2 Updates to the Service

We reserve the right to periodically update or modify the Service, which may include new features, enhancements, or security improvements. The latest version will be indicated by an updated "Revised" date and will take effect immediately upon accessibility. For significant changes, we will notify you either by prominently posting within the Service or through a direct notification. Continued use of the Service signifies acceptance of any updates.

In certain jurisdictions, advance notice is required for changes that significantly affect user experience. Where applicable, we will provide such notice as legally required. To maintain uninterrupted access, you may be required to accept these updates, as failure to do so may impact the functionality or availability of the Service.

3. Eligibility

You must be at least 13 years old or the minimum age required in your country to consent to use the Services. If you are under 18 you must have your parent or legal guardian’s permission to use the Services.

4. Account Registration and Responsibilities

You may be required to create an account to access features of the Service. You agree to provide accurate, complete, and up-to-date information during the registration process and to update such information as necessary. When creating or updating your account, we may request additional profile information such as your role, usage preferences, and how you discovered our Service to enhance your experience with MindMap AI.

You are solely responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account. We are not responsible for any unauthorized use of your account.

5. Use of the Service

You are granted a limited, non-exclusive, non-transferable, and revocable license to use the Service for personal or business purposes, subject to these Terms. You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws;
• Attempt to access any restricted areas of the Service without permission;
• Reverse-engineer, decompile, or disassemble any aspect of the Service.

We reserve the right to revoke your access to the Service if you violate these Terms.

6. Payment and Subscriptions

6.1 Fees

MindMap AI offers both free and paid subscription plans. By purchasing a subscription, you agree to pay all applicable fees based on your chosen plan. Payments for our services must be made with accurate and up-to-date payment information. MindMap AI reserves the right to change subscription fees or billing methods at any time, but you will be notified of any changes before they take effect.

6.2 Add-On Credits

Users on eligible subscription plans can purchase additional AI credits ("Add-On Credits"). The Add-On Credits are valid as long as the user’s subscription is active. Once the subscription ends, the Add-On Credits will no longer be available.

6.3 Payment Method

Payments are processed securely through Stripe, and by using our Service, you agree to Stripe’s Terms of Service. Your payment information is stored and processed securely by Stripe, and MindMap AI does not retain any sensitive payment data. When you make a purchase, you authorize us, or our third-party payment processor, to charge your payment method for all due fees.

6.4 Subscriptions

Subscriptions are automatically renewed either monthly or annually based on your selected plan. Unless canceled at least 24 hours before the end of the current billing period, your subscription will automatically renew, and the payment method on file will be charged. If payment cannot be processed, we reserve the right to suspend or terminate your access to the Service until payment is received.

6.5 Subscription Cancellations

You may cancel your subscription at any time via your account settings or by contacting our support team. Upon cancellation, your subscription will remain active through the end of the current billing period, after which it will not renew and you will lose access to paid features.

6.6 Refund Policy

Payments may be eligible for a refund if requested within 7 days of purchase, provided that fewer than 100 AI credits from the plan have been used. To request a refund, contact our support team at support@mindmapai.app; eligibility is based on the time your request is received. Approved refunds will be processed within 5 to 10 business days to your original payment method. Upon issuance of a refund, your access to the associated plan will be immediately revoked and any remaining credits forfeited.

7. User Content, Third-Party Services, and Integrations

7.1 User Content

MindMap AI does not claim ownership of the materials and/or content you submit or make available on the Service. However, by submitting or posting such content on areas of the Service that are accessible by the public or other users with whom you consent to share such content, you grant MindMap AI a worldwide, royalty-free, non-exclusive license to use, distribute, reproduce, modify, adapt, publish, translate, publicly perform, and publicly display such content on the Service solely for the purpose for which such content was submitted or made available, without any compensation or obligation to you.

You agree that any content submitted or posted by you shall be your sole responsibility, shall not infringe or violate the rights of any other party or violate any laws, contribute to or encourage infringing or otherwise unlawful conduct, or otherwise be obscene, objectionable, or in poor taste. By submitting or posting such content on areas of the Service that are accessible by the public or other users, you represent that you are the owner of such material and/or have all necessary rights, licenses, and authorizations to distribute it.

If you provide Feedback to us (through the Services or otherwise) regarding any Materials, we may use that Feedback in accordance with Section 7.4 (Feedback).

7.2 Compliance with External Policies and Third-Party Services

By using MindMap AI, users agree to adhere to all applicable policies, including any external guidelines essential for maintaining the integrity, safety, and compliance of the Service. This includes compliance with third-party policies where links to or use of external services exist. Failure to comply with these policies (including abusive or harassing actions) may lead to prompt logging for review and potential investigation to ensure adherence to our Terms of Service and any applicable external requirements.

Furthermore, MindMap AI may incorporate links to or make use of third-party services not owned or controlled by us. We do not take responsibility for the content, privacy practices, or operational policies of these third-party services. By using MindMap AI, you acknowledge that any loss or damage arising from the use of such external services is not within our liability. Integrations you authorize to access your account are governed by Section 7.3 (Third-Party Integrations You Authorize).

7.3 Third-Party Integrations You Authorize

The Service may allow you to connect third-party AI assistants and applications, including those using the Model Context Protocol, to access your account and act on your behalf (each, an "Integration"). Any authorization token issued for an Integration is an account credential, and you are responsible for keeping it secure. You may disconnect an Integration at any time, and we may suspend or revoke its access to protect the security or integrity of the Service.

You are responsible for all activity that occurs through any Integration you authorize, including actions initiated automatically by an AI assistant on your behalf. Actions performed through an Integration consume plan credits and Add-On Credits in the same manner as actions performed directly in the Service. You should review the results of any action taken through an Integration before relying on them.

Your use of any Integration is also governed by that third party's own terms and privacy policy, which we do not control.

7.4 Feedback

We appreciate feedback, including ideas and suggestions for improvement or reporting concerns about an Output in response to an Input (“Feedback”). If you report an Output in response to an Input (for example, by using the report option), we will store the related conversation as part of your Feedback. You have no obligation to give us Feedback, but if you do, you agree that we may use the Feedback however we choose without any obligation or other payment to you.

8. Intellectual Property

All content, software, and materials available on the Service, including but not limited to text, graphics, logos, icons, images, and software code (collectively, the "Content"), are the exclusive property of MindMap AI or our licensors and are protected by intellectual property laws. You may not use, modify, or distribute any Content without prior written consent from us.

9. Ownership, Commercial Use, and Third-Party Materials

9.1 Ownership of Generated Content

You retain full ownership of any mind maps, text, summaries, and visual outputs (“Generated Content”) created through your use of the Service, subject to this License and our Terms of Service. MindMap AI does not claim ownership over your ideas, data, or other materials you create while using the Service.

9.2 Third-Party Assets

Some features may allow you to include third-party assets, such as images or icons from providers like Pixabay or other licensed libraries. These materials remain the property of their original copyright holders and are governed by their respective license terms. You are responsible for ensuring your use of such assets complies with those licenses.

9.3 Permitted Use of Generated Content

All users, including free and paid subscribers, are granted a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute their Generated Content for both personal and commercial purposes, including in end products such as e-books, printable PDFs, study guides, or training materials.

9.4 Restrictions

You may not:

• Resell, sublicense, or redistribute any Generated Content as-is or in a manner that competes with the Service;
• Use the Service or any Generated Content to develop, train, or improve a competing AI model or mind-mapping tool;
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices included within the platform or exported files; or
• Violate the license terms of any third-party assets incorporated into your Generated Content.

9.5 No Warranty of Third-Party Rights

While you own your Generated Content, you are solely responsible for ensuring that its use or distribution does not infringe any third-party intellectual-property, privacy, or data-protection rights. MindMap AI makes no warranty that any Generated Content or incorporated materials are free of third-party claims.

9.6 Copyrighted and Paid Materials

You may not upload, process, or distribute copyrighted, paid, or proprietary works (such as books, courses, or publications) unless you own the rights or have explicit authorization from the rights holder. Unauthorized use of such materials is a violation of these Terms and may result in account termination.

9.7 Attribution

Attribution is not required for commercial or non-commercial use of Generated Content, though credit such as “Created with MindMap AI” is appreciated where practical.

10. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. MindMap AI disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

11. Limitation of Liability

To the fullest extent permitted by law, MindMap AI and its affiliates, directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Service, including but not limited to loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

However, this limitation of liability does not apply to:

• Damages arising from our gross negligence or willful misconduct.
• Violations of mandatory data protection obligations (such as those outlined in GDPR or CCPA).
• Unauthorized access to personal information resulting from a security breach, where liability will be determined in accordance with applicable data protection laws.

This clause is intended to limit liability to the extent permitted by law, but we remain committed to ensuring the security and integrity of your data and the Service.

12. Indemnification

You agree to indemnify, defend, and hold harmless MindMap AI, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your access to or use of the Service, your User Content, or your violation of these Terms.

13. Term and Termination

13.1 Term

These Terms take effect from the moment you first access or use the Service and remain in full force while you continue using the Service. The Terms will remain active until your account is either deleted or terminated by you or us.

13.2 Termination

We reserve the right to suspend or terminate your access to the Service at any time, without prior notice, due to unforeseen circumstances, compliance with legal requirements, or at our discretion. In cases where necessary for service integrity or security, we may terminate accounts without providing explicit reasons.

However, users may contact support for general information about terminations. You acknowledge that the decision to terminate services is solely at our discretion, and we bear no liability for any such actions.

13.2.1 User-Initiated Termination

You may also choose to terminate your use of the Service by deleting your account. To do this, go to your profile settings, select "Delete account," and confirm by providing your email address and a reason for deletion. Once confirmed, we will delete or anonymize your data in accordance with our Privacy Policy and legal requirements.

13.3 Effect of Termination

Upon termination, you must immediately cease using the Service. We may promptly delete your account, password, and any related information or content from our systems without further notice. We assume no responsibility for any loss of data resulting from the termination. Additionally, if your account is terminated for a violation of these Terms or any other reason, you are prohibited from re-registering or accessing the Service through any alternative means.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision will be enforced to the maximum extent permissible, and the remaining provisions of these Terms will remain in full force and effect.

15. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and MindMap AI regarding the use of the Service and supersede all prior agreements, understandings, or communications between you and us, whether oral or written.

16. Assignment

You may not assign or transfer any rights or obligations under these Terms without our prior written consent. MindMap AI may assign or transfer its rights and obligations under these Terms without restriction.

17. Force Majeure

MindMap AI shall not be liable for any failure to perform its obligations hereunder where the failure results from any cause beyond MindMap AI's reasonable control, including but not limited to mechanical, electronic, or communications failure or degradation.

18. Governing Law and Jurisdiction

These Terms and any disputes arising out of or related to them will be governed by the laws of the State of Delaware, without regard to its conflict of law principles. However, we recognize that consumers in other jurisdictions may have mandatory rights under their local laws. In such cases, these Terms will be governed by the laws of Delaware to the extent permissible, while honoring any non-waivable rights under local consumer protection laws.

Any legal actions or proceedings arising out of or relating to these Terms shall be brought exclusively in the federal or state courts located in the State of Delaware, and you consent to the jurisdiction of such courts.

19. Dispute Resolution and Arbitration

Any disputes arising out of or relating to these Terms or the Service shall be resolved through confidential binding arbitration conducted in Delaware, unless you opt out as described below. The arbitration shall be conducted under the rules of the American Arbitration Association.

You may opt out of this arbitration agreement by notifying us in writing within 30 days of your first use of the Service. If you do so, neither you nor MindMap AI can require the other to participate in an arbitration proceeding.

20. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

• Email: support@mindmapai.app

For immediate assistance, you can also reach out through our online support portal or email our support team at the address above.