AI Credits are a virtual currency used within MindMap AI, enabling users to generate mind maps through AI-powered chat prompts. Each interaction or mind map generation deducts credits from your account.

Please note that generating mind maps from documents such as text documents, PDFs, markdown files, images, audio recordings, or video files consumes more credits than typical text-based prompts.

If you're working on a complex topic, consider breaking it into smaller, focused mind maps instead of trying to fit everything into one large map. This approach keeps your ideas neat and manageable while also using AI credits more efficiently.

MindMap AI offers both free and paid subscription plans. The paid options include the Basic and Pro plans, each providing additional features to enhance your mind-mapping experience and are available with monthly or annual billing. When billed yearly, you receive 50% off: Basic Plan: $3.75/month, includes 2,000 AI credits per month (up to 230 mind maps). Pro Plan: $7.50/month, includes 5,000 AI credits per month (up to 580 mind maps).

With the free plan, you get 100 AI credits per month, enough to create up to 10 mind maps. Importing shared mind maps, manual edits, undoing your last action, or retrying the AI’s response for AI-generated mind maps are always free, making this plan perfect for personal use or trying out the service.

If you need more, you can upgrade to a paid plan. The Basic plan provides 2,000 AI credits per month (enough to generate up to 230 mind maps), while the Pro plan offers 5,000 AI credits per month (enough for up to 580 mind maps). You can also purchase additional add-on credits anytime with an active subscription if you need more.

We accept payments through Stripe, a trusted and secure payment processor. You can use major credit and debit cards like Visa, MasterCard, American Express, and Discover.

Yes, you can switch plans, but currently, you'll need to cancel your existing subscription first and then subscribe to the new plan of your choice. However, in the future, you may have the option to directly upgrade or switch plans seamlessly.

If you decide to cancel or switch to a new plan, any remaining AI credits in your account will still be available for use. This ensures you can pick up where you left off without losing your credits.

Yes, subscriptions are set to auto-renew to ensure uninterrupted access to MindMap AI.

No worries! If your payment can't be processed, your access to the service may be temporarily suspended until we can process the payment. Make sure your payment details are correct to avoid any disruptions.

If you ever need to cancel, you can do so easily via your account settings or by contacting us directly. Cancellation prevents future billing, but keep in mind that payments are non-refundable once processed.

We don't offer refunds for subscriptions once your payment is processed. However, you can cancel your subscription anytime before the next renewal, and we'll ensure you're not charged for the upcoming period.

Yes! If you have an active Basic or Pro subscription, you can purchase add-on credits to keep creating mind maps without upgrading your plan:

Basic Plan Add-On: 2,000 AI credits for $4.99.
Pro Plan Add-On: 5,000 AI credits for $4.99.

Note: Add-on credits are available only to users with an active Basic or Pro subscription.

Add-on credits are extra AI credits you can purchase anytime and start using right away, as long as you have an active Basic or Pro subscription. These credits do not expire during your current subscription and will only be used after you've used up all your monthly AI credits.

No, add-on credits are a one-time purchase and do not auto-renew. You can buy them whenever you need additional credits.

Yes, you can! Earn 300 credits by sharing a review on social media or 1,500 credits by writing a blog post about your experience. You can also receive 500 credits by attending our webinars. We're continuously exploring new ways to reward our users, so stay tuned for future opportunities to earn even more credits.

Got billing questions? We're here to help! Simply reach out to our friendly support team at support@mindmapai.app, and we'll get back to you quickly.