AI Credits are a virtual currency used within MindMap AI, enabling users to generate mind maps through AI-powered chat prompts. Each interaction or mind map generation deducts credits from your account.

Please note that generating mind maps from documents such as text documents, PDFs, markdown files, images, audio recordings, or video files consumes more credits than typical text-based prompts.

If you're working on a complex topic, consider breaking it into smaller, focused mind maps instead of trying to fit everything into one large map. This approach keeps your ideas neat and manageable while also using AI credits more efficiently.

With the free plan, you get 100 AI credits per month, enough to create up to 10 mind maps. Importing shared mind maps, manual edits, undoing your last action, or retrying the AI’s response for AI-generated mind maps are always free, making this plan perfect for personal use or trying out the service.

MindMap AI offers free and paid subscription plans. Paid options include the Basic and Pro plans, available with monthly or yearly billing.

• Basic Plan: $3.75/month (billed yearly) or $7.50/month (billed monthly).
• Pro Plan: $7.50/month (billed yearly) or $15/month (billed monthly).

Additionally, MindMap AI offers lifetime plans with a one-time payment, currently available at a limited-time discounted price:

• Lite: $129 (discounted from $150)
• Plus: $199 (discounted from $300)
• Ultimate: $399 (discounted from $750)

Yes! MindMap AI offers lifetime plans with a one-time payment, providing access to AI credits without recurring fees. These plans are available at a limited-time discount, including Lite, Plus, and Ultimate options.

If you have an active Basic or Pro subscription, you can purchase add-on credits anytime:

• Basic Plan add-on: Starts from $4.99 for 2,000 AI credits.
• Pro Plan add-on: Starts from $4.99 for 5,000 AI credits.

For Lifetime Plan users: Currently, there is no option to purchase add-on credits. If you use up all your lifetime plan credits, you can purchase any other plan to continue using MindMap AI.

If you use up all your lifetime credits, you can switch to any other plan (monthly, yearly, or another lifetime) to continue using MindMap AI.

Add-on credits are extra AI credits you can purchase anytime and start using right away, as long as you have an active Basic or Pro subscription. These credits do not expire during your current subscription and will only be used after you've used up all your monthly AI credits.

No, add-on credits are a one-time purchase and do not auto-renew. You can buy them whenever you need additional credits.

Yes, you can! Earn 300 credits by sharing a review on social media or 1,500 credits by writing a blog post about your experience. You can also receive 500 credits by attending our webinars. We're continuously exploring new ways to reward our users, so stay tuned for future opportunities to earn even more credits.

We accept payments through Stripe, a trusted and secure payment processor. You can use major credit and debit cards like Visa, MasterCard, American Express, and Discover.

Yes! You can switch plans, but currently, if you're on a monthly or yearly Basic or Pro plan, you'll need to cancel your current plan first and then subscribe to a new one.

If you're on a lifetime plan with a one-time payment and run out of credits, you can switch to any other plan to continue using MindMap AI.

No, lifetime plans are non-transferable and can only be used on the account that originally purchased them.

Yes, subscriptions are set to auto-renew to ensure uninterrupted access to MindMap AI.

No worries! If your payment can't be processed, your access to the service may be temporarily suspended until we can process the payment. Make sure your payment details are correct to avoid any disruptions.

If you're on a monthly or yearly Basic or Pro plan, you can cancel anytime via your account settings or by contacting us directly. Cancellation prevents future billing, but payments are non-refundable once processed.

Lifetime plans cannot be canceled since they are a one-time payment purchase.

If you're on a monthly or yearly Basic or Pro plan and decide to cancel, your remaining AI credits will still be available until the end of your billing cycle.

For lifetime plan users, cancellations are not an option, and your AI credits remain available. However, if you run out of credits, you can switch to any other plan to continue using MindMap AI.

If you delete your account, you won’t be able to recover any remaining credits. For Basic or Pro plan users, you must cancel your subscription before deleting your account. Lifetime plan users can't cancel, but deleting your account will still result in the loss of any unused credits.

We don't offer refunds for subscriptions once your payment is processed. However, you can cancel your subscription anytime before the next renewal, and we'll ensure you're not charged for the upcoming period.

Got billing questions? We're here to help! Simply reach out to our friendly support team at support@mindmapai.app, and we'll get back to you quickly.