Generate, Plan, and Present
Your Ideas Like Never Before

AI Credits are a virtual currency used within MindMap AI, enabling users to generate mind maps through AI-powered chat prompts. Each interaction or mind map generation deducts credits from your account.

Please note that generating mind maps from documents such as text documents, PDFs, markdown files, images, audio recordings, or video files consumes more credits than typical text-based prompts.

If you're working on a complex topic, consider breaking it into smaller, focused mind maps instead of trying to fit everything into one large map. This approach keeps your ideas neat and manageable while also using AI credits more efficiently.

MindMap AI offers both free and paid subscription plans. The paid options include the Basic and Pro plans, each providing additional features to enhance your mind-mapping experience and are available with monthly or annual billing.

With the free account, you receive 15 AI credits per month, enough to create up to 2 mind maps. Importing shared mind maps and manual edits are always free, making this plan perfect for personal use or trying out the service! If you run out of credits while working on a project, you can upgrade your plan.

Yes! When you first sign up for the Free plan, you receive an initial bonus of 100 AI credits, allowing you to create up to 10 mind maps during your first month.

If you need more, you can upgrade to a paid plan. The Basic plan provides 1,500 AI credits—enough to generate 150 mind maps per month—while the Pro plan offers 3,000 AI credits—enough for 300 mind maps per month—giving you the flexibility to create and explore more.

We accept payments through Stripe, a trusted and secure payment processor. You can use major credit and debit cards like Visa, MasterCard, American Express, and Discover.

Yes, you can switch plans, but currently, you'll need to cancel your existing subscription first and then subscribe to the new plan of your choice. However, in the future, you may have the option to directly upgrade or switch plans seamlessly.

If you decide to cancel or switch to a new plan, any remaining AI credits in your account will still be available for use. This ensures you can pick up where you left off without losing your credits.

Yes, subscriptions are set to auto-renew to ensure uninterrupted access to MindMap AI.

No worries! If your payment can't be processed, your access to the service may be temporarily suspended until we can process the payment. Make sure your payment details are correct to avoid any disruptions.

If you ever need to cancel, you can do so easily via your account settings or by contacting us directly. Cancellation prevents future billing, but keep in mind that payments are non-refundable once processed.

We don't offer refunds for subscriptions once your payment is processed. However, you can cancel your subscription anytime before the next renewal, and we'll ensure you're not charged for the upcoming period.

Yes! We plan to introduce exciting promotions, giveaways, and events where users can earn free AI credits. These opportunities will allow you to explore even more mind maps at no additional cost. Stay connected with us through our website, newsletter, and social media channels to be the first to know about these upcoming rewards!

Got billing questions? We're here to help! Simply reach out to our friendly support team at support@mindmapai.app, and we'll get back to you quickly.