1. Overview
This guide addresses common problems you might face while managing your MindMap AI account, such as editing your profile, adjusting notifications, or handling form validation messages, and explains how to resolve them quickly.
2. Common User Settings Issues
You might encounter these validation-related messages while updating your profile:
Validation Error
What this means
This appears if the First Name field is left empty or contains only spaces. Enter a valid name to continue.
3. Resolving User Settings Issues
How to resolve validation errors
-
1
Make sure the First Name field is not left blank
-
2
Do not enter only spaces; use at least one letter
-
3
Enter a proper name and update the profile
4. Account Deleted Successfully
Account Deleted Successfully
What this means
Your MindMap AI account has been permanently deleted, and all associated data has been removed from our system as requested.
What to expect
- You will be automatically redirected to a result or confirmation page shortly after deletion
- No further access to your account or previously saved mind maps will be available
- You can create a new account anytime if you wish to return
5. Notification Settings
After updating your settings, you'll see an on-screen alert confirming that your changes have been successfully saved.
During settings updates, you might see the following status message:
successfully!
What this means
This is a normal part of the settings update process. When you see a confirmation message, the system is saving your preferences to your account profile.
What to expect
- Settings are usually saved within a few seconds
- You do not need to refresh the page; changes are applied automatically
6. Still Need Help?
If you're still experiencing issues with your account settings or preferences, please contact our support team for assistance. Include details about the specific settings you're trying to update and any error messages you're seeing.
