1. Overview
Having trouble interacting with the MindMap AI Copilot or getting unexpected responses from the AI? This section will help you identify common issues related to AI functionality and how to resolve them for a smoother mind mapping experience.
2. Common AI Interaction Issues
AI Not Responding
The AI may simply be taking a moment to process your request, especially if your prompt is complex or the mind map has many nodes.
Tip: Wait a few seconds to see if the AI completes the request.
Repetitive or Irrelevant Responses
The AI may generate repeated or off-topic suggestions when it lacks context or receives vague inputs.
How to resolve
- Rephrase your prompt with clearer instructions
- Be more specific about what you want the AI to do
- Try breaking complex requests into simpler, step-by-step instructions
AI Summarize / Expand Feature Not Working
The node might be too short to summarize or too complex for the AI to understand clearly.
How to resolve
- Make sure the content has complete sentences and clear concepts
- For expansion, provide more context in your initial node
Reminder: For best results, use nodes with clear, complete thoughts.
AI Input Too Long
The input exceeds the system's processing limit.
How to resolve
- Simplify your request, making it shorter and less complex
- Avoid selecting the entire map at once
- Focus on one topic or branch at a time
Not Enough Credits for AI Action
You don't have enough credits to complete the AI request. Each AI action, like summarizing, expanding, or generating content, uses a certain number of credits based on the complexity and size of your input. If your available balance is lower than what's required, the request can't be processed.
How to resolve
- Buy a subscription plan if you are using free plan
- Purchase add-on credits anytime from the Add Credits Page
- Wait for your subscription cycle to renew
Tip: Try a smaller or simpler AI request, such as focusing on one node or topic at a time, to reduce credit usage.
3. AI Interaction Best Practices
Tips for Better AI Results
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Be specific and clear in your prompts
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Structure your mind map nodes with complete sentences when possible
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Work with smaller sections of your mind map for more focused AI assistance
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If the AI gives an unexpected response, try rephrasing your request
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Keep track of your credit usage to avoid interruptions during important work
4. Still Need Help?
If you continue to experience issues with AI interactions, please contact our support team for assistance. Include details about what you're trying to accomplish with the AI and the specific behavior you're experiencing.
